Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

Right now we only ship within Russia and delivery is free.

Which payment methods are accepted in the Online Shop?

You can pay with a credit card, debit card or through your PayPal® account

How long will delivery take?

Delivery usually takes anywhere from 7 to 10 business days, though right now it might take longer due to unpredictable pandemic situation.

How secure is shopping in the Online Shop? Is my data protected?

We do not share your personal data with anyone. It is used to process your order. We use cookies to collect data to improve your experience on our website

What exactly happens after ordering?

You will receive an invoice upon order. We will notify you when your items have been shipped and provide you a tracking number

Do I receive an invoice for my order?

You will receive an invoice upon order. Sometimes, it can take up to 24 hours due to processing.

Send us an email

    If you have any questions about custom sizing, pre-orders, please feel free to send us a message.